Quantum Identity Group stands behind each of its products and services. If for any reason you not completely satisfied with the development of your project, simply contact your account manager before the project is finalized and you will not be charged the final payment. It's that simple. Otherwise, we will continue to work with you until you are completely satisfied with the results.

As an illustration of our commitment to quality services, we have also incorporated a "Quantum Bill of Rights" into our customer relations management model. It is subdivided into two sections and outlined below:

The Client Bill of Rights

• You have the right to an overall plan, to know what can be accomplished, when, and at what cost.
• You have the right know the status of your project’s development, via weekly status reports, or upon request.
• You have the right to change your mind, to substitute functionality, and to change priorities until your project is complete.
• You have the right to be informed of schedule changes in time to make needed modifications to your own planning.
• You have the right to be dealt with in an equitable and professional manner, at all times and in all situations.

The Service Provider Bill of Rights

• We have the right to know what is needed, via clear requirements, with clear declarations of priority.
• We have the right to say how long each requirement will take and to revise estimates given new developments.
• We have the right to accept or reject projects.
• We have the right to be paid on time and in full after a project's completion.
• We have the right to be dealt with in an equitable and professional manner, at all times and in all situations.